well i am glad you posted. i got an entirely different story from them. they said that the manufacturer ordered the wrong kind of latex blah blah blah. i did not buy that crock for a second. i got an awesome adjustable floor model and i do love it. i hope it is really organic. interesting fact: pure slumbers location was rennovated before they "reorganized". wonder if this was the plan all along and they used are money to rennovate their space.